Reference

Terms and Conditions for Your jilibdt Account

These terms set out the rules for opening and using your jilibdt account, including how deposits, withdrawals, and account access work. Access to our platform depends on your local law and eligible regions — read these conditions before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated without noticeAcceptance required to proceed

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HOW WE HANDLE ACCOUNTS

Account Security, Data and Your Rights

We take account security seriously. Your login credentials are protected, and we use verification steps — including OTP confirmation — to prevent unauthorised access. Here is how we manage the key areas that affect your account under these terms.

Identity Verification

We verify your identity before processing withdrawals. You will be asked to confirm account ownership through a step shown in your account settings.

Data Retention

We retain account data for as long as your account is active and for a period after closure, in line with applicable record-keeping requirements.

Account Changes

To update your registered mobile number or wallet details — bKash, Nagad, or Rocket — contact support with your account reference and a verification step will follow.

Requesting Account Closure

You can request account closure through support at any time. Pending balances are settled before closure is confirmed, subject to verification.

What These Terms Cover and How They Apply

jilibdt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on jilibdt, you agree to these terms in full. They cover how your account is opened, how funds move through your wallet — including deposits made via bKash, Nagad, and Rocket — and how withdrawals are processed and verified. We may update

1
these terms at any time; continued use of your account after an update means you accept the revised version. These terms do not override your rights under applicable Bangladesh law, and access to certain features may be restricted depending on your region. If any section conflicts
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with local regulation in your jurisdiction, the local rule takes precedence. You are responsible for ensuring that using this platform is lawful where you are located. We reserve the right to suspend or close accounts that breach these conditions, including accounts where identity verification has not
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been completed. Disputes arising from account use are handled through the process described in the contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how these terms apply to your account, or if you need to raise a dispute, our support team handles account and policy queries directly. Reach out through any of the channels below and include your account reference so we can respond without delay.

Live Chat Open the chat window from your account dashboard for real-time help on terms queries and account conditions.

Email Support Send your query to our support address for written responses on policy matters, account status, and eligibility questions.

Help Centre Our help centre covers common terms questions including wallet rules, account closure, and what happens during a review.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If your question is not here, reach out through live chat or email.

Access and eligibility depend on your local law and region. Players in Dhaka and elsewhere should confirm that using this platform is lawful in their location before opening an account.

We may revise these terms at any time. If you continue using your account after an update is posted, that counts as acceptance of the new version.

Some features, including withdrawals, require completed verification. Until your identity is confirmed, certain account functions may be restricted or held pending review.

Contact support through live chat or email with your account reference and the details of the transaction. We will review and respond through the same channel.

Payment details used for deposits and withdrawals are held in line with our data retention policy. You can request changes to wallet details by contacting support directly.

We may close or suspend accounts that breach these terms, fail identity checks, or where continued access would conflict with applicable law in your region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfobKash MoneyIn InfoJilibdt Glossary InfoFAQ

Terms and Conditions for Your jilibdt Account

Account Security, Data and Your Rights

Identity Verification

Data Retention

Account Changes

Requesting Account Closure

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Bangladesh?

02 What happens to my account if the terms are updated?

03 Can I use my account if I have not completed identity verification?

04 How do I dispute a transaction or a decision made under these terms?

05 Are my bKash, Nagad, or Rocket wallet details stored on my account?

06 What grounds can jilibdt use to close my account?

Terms & Conditions

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